People Operations Manager

People Operations Manager - HealthTech start up (NYC, In-Office) 

About the Company

They are a high-growth healthtech company redefining how life sciences organizations commercialize their therapeutics. We’re building a modern commercial engine that enables pharmaceutical marketers to launch campaigns at 100x the speed.

• Rapid growth: Over the past year, we’ve partnered with leading life sciences manufacturers and supported 50+ pharma brands across some of the largest pharma companies in the world.
• Frontiers of technology: We’re building and iterating at the frontier of AI—experimenting with LLMs and modern frameworks to expand what’s possible in pharmaceutical marketing.
• Top-tier investors: Backed by leading healthcare and technology investors, alongside experienced founders and operators.

About the role

They are hiring a People Operations Manager to be the connective tissue of our team. This is a hybrid People/HR + Office Operations role that keeps the team running, culture strong, and the NYC office operating at a high standard.

You’ll split your time roughly 50% People/HR and 50% office operations & executive support, partnering closely with the founders to build the systems and rituals that scale a high-performing organization.

This is an in-person role for someone who thrives on ownership, moves fast, and notices the small things before anyone else does.

What you’ll do

People & HR (50%)

• Write and maintain the company handbook (policies, culture, people practices)
• Support onboarding so new hires ramp quickly and feel set up from day one
• Serve as a trusted resource for employee questions, concerns, and career development
• Roll out and manage performance review cycles, ensuring strong manager compliance
• Drive retention and culture initiatives to keep morale high
• Own end-to-end planning of the annual company retreat

Office & Executive Support (50%)

• Own day-to-day operations of our NYC office (facilities, supplies, vendors, environment)
• Manage complex calendaring and scheduling for the executive team (including cross-timezone)
• Provide admin support to founders (travel booking, expense tracking, ad hoc research)
• Be the first point of contact for office-related needs and help build a strong in-office culture
• Coordinate team events, offsites, and meetings (logistics through execution)
• Own onboarding logistics (workspace setup, equipment, day-one experience)
• Partner with finance and legal on vendor contracts, invoices, and office-related spend
• Identify process gaps and proactively implement solutions before being asked

What we’re looking for

• 3+ years in HR, executive assistant, or office management roles (ideally a mix)
• Highly organized with sharp attention to detail; nothing slips through the cracks
• Strong written and verbal communicator who can build trust across every level of the org
• Proactive operator who spots problems early and solves them without being asked
• Discreet and trustworthy with sensitive information (comp, performance, personnel matters)
• Energized by an in-person, fast-moving startup environment
• Bonus: Experience scaling a people function from the early stages