Key Account Manager (KAM) – Rare Diseases

Key Account Manager (KAM) – Rare Diseases – Quebec & Canada East

Canada, Quebec (Remote – ideally Montreal-based) | Full-time

About the Opportunity

We are proud to be collaborating with a leading global pharmaceutical company dedicated to accelerating access to innovative therapies for rare and severe diseases. With operations in 34+ countries across 5 continents, this organization partners with emerging biotech firms to bring life-changing treatments to patients who need them most.

This is an exciting opportunity to join a fast-growing, patient-focused organization with the agility of biotech and the reach of global pharma. The culture is dynamic, diverse, and collaborative – built on values of trust, professionalism, innovation, and ethical conduct. If you are passionate about rare diseases and want to make a real difference in patients’ lives, this could be the next step in your career.

Key Responsibilities

As a Key Account Manager for Rare Diseases in Quebec & Eastern Canada, you will:

• Consistently achieve or exceed sales objectives while managing territory budget and resources effectively.
• Develop and implement an annual territory business plan based on market data and marketing strategy.
• Build strong, trust-based relationships with healthcare providers to educate on product positioning, patient suitability, reimbursement pathways, and patient support programs (PSPs).
• Drive impactful customer engagement through face-to-face meetings, educational programs, speaker events, hospital rounds, and digital channels.
• Partner with colleagues (KAMs and MSLs) to share insights and build critical territory synergies.
• Identify and cultivate advocacy within key accounts and treatment centres.
• Ensure accurate reporting, expense management, and compliance with all regulatory and legal requirements.
• Actively represent the company at local, regional, and national meetings.
• Travel extensively (>50%, including overnight) across Quebec and Eastern Canada to support key accounts.

What We’re Looking For

• University degree in Science, Healthcare, or Business.
• 4+ years of pharmaceutical sales experience, including 2+ years in Specialty or Rare Diseases.
• Demonstrated success in developing and executing territory strategies that deliver superior sales results.
• Strong persuasion, negotiation, and solution-oriented selling skills.
• Proven ability to build advocacy and trusted partnerships across hospital and institutional settings.
• Excellent scientific aptitude with the ability to conduct disease and concept education.
• Strong understanding of local managed markets (public and private) and hospital environments.
• Exceptional written, verbal, and presentation skills, combined with strong organizational ability.
• Independent, proactive, and able to deliver results under tight timelines.
• Proficiency in MS Office, Teams, Zoom, and CRM systems (e.g., Veeva).