My client is a boutique healthcare and life sciences PR & communications agency — mission?driven and passionate about making an impact. They empower clients across the life sciences spectrum to amplify disease awareness, communicate groundbreaking research, and accelerate innovative healthcare solutions. At my client, you’ll join a dedicated, expert team crafting meaningful narratives that shape public understanding and drive change.
In the role of Director of Client Relations, you’ll be the lead strategic partner to top clients, overseeing account execution while mentoring and guiding the internal team. You’ll work closely with senior leadership to deliver excellence at every turn — strengthening relationships, driving growth, and shaping how the agency is perceived in the industry.
Responsibilities:
Act as primary liaison between clients and internal teams, fostering strong relationships and serving as trusted advisor
Provide strategic counsel and issue management, anticipating challenges and proposing solutions
Identify growth opportunities within existing accounts and guide proposal development
Lead the execution of client programs, managing resources, productivity, and quality
Oversee writing, editing, and production of all client deliverables
Manage budgets, invoicing, and financial reporting
Support new business development: lead RFPs, conduct research, craft strategic direction, present proposals
Develop and maintain agency marketing materials that showcase capabilities and experience
Monitor agency health: flag risks/opportunities, advise leadership, and contribute insights
Cultivate a high-performance, collaborative team culture
Provide feedback, mentorship, and growth opportunities for junior staff
Address team dynamics proactively, escalating when needed
Ensure compliance with operational and billing procedures
Qualifications
Bachelor’s degree in communications, public relations, journalism, or related field
6–7 years of PR/communications experience, preferably in healthcare or life sciences
Exceptional writing, editing, and attention to detail
Experience managing client accounts, staff, and budgets
Proficiency in Office tools (Word, Excel, PowerPoint) and fluency in social media strategy
Strong strategic thinking and ability to translate research into tactical execution
Meet Life Sciences 2025. Meet Life Sciences Ltd., Meet Recruitment Inc. and Meet Personalberatung GmbH are all subsidiaries of Meet Life Sciences Group (No. 13556131) a company registered in England and Wales at Irongate House, 22-30 Dukes Place, London, EC3A 7LP.